Convenient location on top of Queen Street, just a walk away from Spark Arena. Fully-equipped apartment with stunning city views, a spacious wrap-around balcony and easy accessibility to nearby places by foot.

Almost perfect, but some minor cleanliness issues observed on the walls upon arrival.

Handy to the Quest

The continental breakfast was over rated - and not put in each day other than restocked Shower was not working properly Room service was not done at a timely manner - 4-5pm at night

Location

Confusing A/B tower, Keys etc. Uncomfertable bed and noisey room.

We really enjoyed our stay at this hotel. The rooms were spacious and clean, with large windows and a balcony that provided a nice view. The amenities in the room were great, including ironing facilities, a tea and coffee station, and a dining table. We also appreciated having a washing machine and dryer, which made our stay even more convenient. The staff was attentive and friendly, making us feel welcome throughout our stay. The hotel's location near office buildings with noisy air con units on the hill didn't bother us, as the rooms had air conditioning that drowned out the noise effectively. this place provided us with enhanced comfort and quality services.

We would highly recommend this hotel to all.

We stayed at Bianco Off Queen on the 6th & 7th July in the 2-room apartment. I'd like to say that we found the apartment very well contained, well-maintained and convenient for our family. We requested for a heater in the apartment & one was brought up promptly for the lounge area. Your staff were very obliging, helpful, polite & cheerful. A big thanks to all of them! I would definitely recommend this place to my friends.

There were no heaters in the apartment in July. One was brought up at our request, which we used for the lounge, but there were none in the bedrooms.

Nice, responsive staff. Well appointed room with a washing machine and a kitchenette. Room well-kept. Good location.

The interconnecting door in the room couldn't be locked from the room, resulting in a fear for a possible security breach. The safe was not bolted to the wardrobe but could be lifted off.

The location was perfect, close to lots of great restaurants and shops. We were able to easily walk to many of the attractions we wanted to see. The staff were incredibly friendly and helpful, giving us great recommendations for places to eat and visit. The room was beautifully decorated and had a cozy, romantic feel. We loved the luxurious towels and comfortable bed. Plus, the breakfast in bed option was a great indulgence.

The WiFi was a bit spotty and slow at times, which made it difficult to plan our outings. the noise from outside could sometimes be heard in the room, but it wasn't a major issue.

Good spacious delux room

the accomodation was excellent. the proximity to Auckland central was excellent.Due to a mistake in the booking our friends stayed in a one bedromm apartment which was really excellent and they loved the room.They were concerned that the noise levels would be excessive but this wasn't the case. Thank you so much for looking after them so well.

Unfortunately the booking process was very poor. This is the second time I have stayed at your premises. I booked in exactly the same way I booked the first time. The first time I booked for 4 people and booked an apartment for 4 people with a double bed and two single beds in the other room and I specifically asked for this arrangement again. I booked at least 3 weeks before our stay. There was a mix up and we did not get this apartment. I do appreciate that this problem was rectified and our friends were given a separate one bedroom apartment, however it would be really good to just get the booking right. Also the young man who booked us in ( he may have been in training) didnt seem to know what he was doing very well.One thing that I feel needs better explaination or even written material about is instructions on how to use the lift ( e.g when the swipe key needs to be used).We were down in B2 waiting for the lift for ages( hearing it going past us ) not realising that we needed use the swipe key for the lift to stop at our floor.Also us friends did not have any instructions on how to use the TV in their room.These are such little things but can make a world of difference.However in saying all that I would definitely stay at your hotel again

The location of Bianco Off Queen Apartments is fantastic, making it easy to access public transportation and popular attractions. We also found the apartment to be well-appointed and spacious, allowing us to cook our own meals or dine out. The staff was friendly and helpful throughout our stay.

excellent location,extremely friendley and helpfull staff.great top floor apartment with full kitchen, 2 bedrooms ,2 bathrooms and two flatscreen tv s.also great view of auckland from room and balcony.

loved everything

Didnt like anything about it.

We had a wonderful romantic escape and the apartments offered excellent value. The spacious room was perfect for two people and had everything we needed for a comfortable stay. The location was ideal, within walking distance of many fantastic restaurants and attractions. The value for money was great and the staff were friendly and helpful.

We did find the decor to be a bit outdated and could use some updating. we found the noise from the street to be bothersome at times, but it was nothing that a pair of earplugs couldn't fix.

The receptionist was really awesome and helpful. Thanks to her our stay was great!

location

The apartment i stayed in had very tasteful furnishing but you can tell it was cheap. The carpets were stained and not just one or two here and there but everywhere. The minute you step inside the lobby area I got a strong body odor smell..... not pleasant! and it seemed to carry on and permeate on level 11 and in my apartment as well..... and no it was not me!!! The following day I walked past a cleaner on the ground floor and he needs to take a bath as the body odor kept on going.... will not stay here again!